List of processors for QELA

Last update: 16 June, 2025р.

Intro

QELA must have a valid legal ground for processing or transferring users’ personal data to third-party processors («Processors») to be compliant with privacy legislation.

Under Article 28 of the General Data Protection Regulation, a processor’s processing of personal data shall be governed by a contract with documented instructions from the controller («Data Processing Document”).

The list of the current QELA’s Processors, which we provide below, helps you to prove your data protection and privacy regulatory compliance if any regulatory authority or users request so.

In case QELA cooperates with any new service providers and provides users’ personal data to them, you shall add them to this list and ensure that there are Data Processing Documents for such processing, or you can contact us. We will do our best to help you with this matter.

List of processors

Name of the Processor	Location of Processing	Purpose of Processing	Data Processing Document	Personal Data Processed
Servers
Microsoft Corporation (Azure)	USA	Cloud provider	Microsoft Products and Services Data Protection Addendum	Storing all the data
Service Providers
Google LLC (Google Analytics)	USA	Analytic services	Google Ads Data Processing Terms	• Cookies; • email.
Stripe, Inc.	USA	Provision of payment services	Data Processing Agreement	• Email; • name and surname of card’s holder; • masked card number; • payment confirmation; • date of the transaction.
Twilio Inc. (Sendgrid)	USA	Provision of email services	Data Protection Addendum	• Email; • name and surname.
HelpCrunch Inc.	USA	Provision of the platform for customer support	Data processing agreement	• email; • name and surname; • phone number.
Hubspot Inc.	USA	Customer’s activity tracking services / CRM system	Data Protection Addendum	• email; • name and surname; • phone number.